Privacy Policy

1. Who We Are

No 23 Brunch & Dinner is a restaurant based in Broadstairs, United Kingdom. Our website address is: https://no23brunch.uk. We are committed to protecting your personal data and this Privacy Policy explains how we collect, use and store your information.

2. What Data We Collect

When you make a reservation or contact us through our website, we collect:

• Full name, email address and telephone number
• Reservation details (date, time, party size, special requests)
• Your message and subject when you contact us
• IP address (for security and fraud prevention)

We do not collect payment information through our website.

3. How We Use Your Data

We use your data to:

• Process and confirm your reservation
• Respond to your enquiries
• Send reservation confirmation and status emails
• Maintain records for operational purposes

We will never sell your data to third parties or use it for unsolicited marketing without your explicit consent.

4. Data Retention

We retain your personal data for up to 24 months after your last interaction with us, after which it is securely deleted, unless we are required to retain it for longer by law.

5. Your Rights

Under UK GDPR, you have the right to access, rectify or erase your personal data. To exercise these rights, please contact us at hello@no23.co.uk.

6. Cookies

Our website uses cookies. Please see our Cookie Policy for full details.

7. Contact

For privacy enquiries: hello@no23.co.uk